www.Footiegear.ie is committed to customer service and satisfaction. We would like your shopping experience with us to be a pleasant one. Please read our return policy below carefully. While your satisfaction is important to us, we will strictly enforce our published return policies.
________________________________________
• Orders may be returned for exchange, credit or refund provided they are in a sale-able and brand new condition.
• Please contact us by email (enquiries@footiegear.ie) or online form to inform us of your intent to return.
• All tags must be attached and proper boxes must accompany the returned item.
• You must notify us of your intent to return within 7 days of receiving your order.
• Your return must be postmarked no later than 14 days after receiving your order.
• Customers that have selected the wrong size, wrong item or do not like the item that they selected will be refunded or credited for the purchase price only...we can not refund the shipping costs in either direction.
• www.Footiegear.ie will evaluate each return. Credit will only be issued after the evaluation period.
• Shoe and glove returns must be packaged as they were received (for example: shoe box within a shipping box). Damaged or taped product boxes will void any returns without exception.
• The return period for defective footwear and equipment (blowouts, tears, etc.) will be dictated by the manufacturer without exception. Customers who have an approved manufacturers defect return will receive product exchange.
________________________________________
NOTES:
Customized items, like replica jerseys with names and numbers, or Special Orders are not returnable for any reason.

The term defective does not cover performance or durability concerns. Most of our soccer shoes and goalkeeper gloves are professional quality, therefore designed for maximum touch and minimum weight...not durability. High quality soccer shoes and gloves will wear out quickly. Professional quality merchandise also does not guarantee a better performance on the soccer field. Evaluate all of your purchases indoors on a carpeted surface. Once used, no matter for how long or short a period, an item is not returnable.